MakeMyTrip.com — Feeling Cheated from Make My trip

Hi Team, I am extremely dissatisfied with Make my trip now:Its almost 1 week I am dealing with you for booking ID: US-1410B4S003384, I called mulitple times for my Booking which I put on hold because I am not able to travel on my actual dates.I got hold one of your agent (after 3 days no one is picking the call) on 3/5/2015 then she say "We can change the dates for your hold booking but you need to pay $300 for you penalty fee then $500 for fare difference" I said why fair difference if I am paying date change penalty fee.Then I call Swiss airways first the dates which I told to get changed is May 21st from Miami to New Delhi and coming back on 14th June from New Delhi to Miami, airlines told me $475, and they also claimed, if make my trip agent talk to swiss sales department they can wave of my this amount.I am not able to travel on my actual dates because of some emergency Situation I thought make my trip as reputed company will never cheat like 2 cents. I really feel cheated now and I am not going to recommend Anyone Make my trip from now onwards.Please give my Refund back after penalty amount or call me and resolve my issue asap, I am not going to do any business with you guys anymore. Name: Kapil JollyPhone: Cell:[protected] Booking ID: US-1410B4S003384 Email: [protected]@gmail.com