MakeMyTrip.com — Flight Ticket Cancel Amount not Refunded.

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Hyderabad, Andhra Pradesh

Hello All, My name is Santosh kumar murarkar . I have booked a flight ticket on 14th july 2015 to Oman for to and fro travelling using make my trip.com website and the flight ticket cost was 21561 where the tickets are booked with Oman Air, The flight details are as follows: Hyderabad - Muscat | Thu, 16 July 15, 15:50 hrs. Muscat - Hyderabad | Wed, 12 August 15, 01:10 hrs. Booking Confirmation MakeMyTrip Booking ID - NN[protected] Booking Date - Tue, 14 July 15 Cancellation Request Confirmation Reference Number - IN1507R3S196255 As I was having some personal problem I had to cancel the return ticket on 28 July 2015 from Oman to India and make my trip has charged almost 17000 rs and they said the remaining 3176 plus 1072 rs will be credited to the bank account number through which I had made my transaction. They sent the email saying the amount will be credited by 8 Aug 2015 and I have been waiting till then. Till now there is no response for my multiple emails to the customer care of makemytrip.com. The customer care people are the most stupidest people on this earth. I have never seen such worst customer care. I have shown them all the proofs of my Bank Account like mini statement and bank account passbook statement. They say we already credited the amount and sent me the reference numbers and god knows to which account they have sent back my money and I am frustrated by this company and requesting you to please help me get my money back to my account. I am fighting like anything from the past 75 days and requesting your quick action on this Issue. How can they send the money to some other account without even verifying ? and what they are thinking about themselves?. I called customer care multiple times directly they say their supervisor will call me but he never calls me and I am getting Irritated by their Irresponsible behavior. I need a formal apology from makemytrip.com for making all this mess as well as my money credited to my correct account number.