MakeMyTrip.com — Flight was cancelled, Still didn't get refund

Address:Bangalore, Karnataka

I have booked a flight from Bangalore to Hyderabad. Travel date was 11/NOV/2014. Air India Flight got cancelled and air India people mentioned money will be refunded back to makemy trip. I raise couple of requests to makemytrip, still i haven't got my money back. It is been close to 5 months. incident id :[protected],[protected]
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Dear Suchethram

We are sorry to read about the issue. Please accept our sincere apologies for the inconvenience caused.

Further please note that, we have validated the case with our concerned department and found that your Bangalore to Hyderabad flight was delayed and airline has provided the full refund for the same. So, your refund of amount of INR 7089 for all three passengers will be initiated from our end on 9-Apr-15. We will keep a follow up on the same and will take this to the closure on priority.

Assuring you best of our services.


Team-MakeMyTrip Care

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