MakeMyTrip.com — Harrasment and corruption

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Kolkata, West Bengal

This is to bring to your kind notice that I booked my bus tickets, 4 in no., from KOLKATA(WEST BENGAL) TO SILIGURI(SIKKIM) in your A/C GREENLINE BUS SERVICE on[protected], and I intended to travel from the same on[protected] along with my three friends. Now i would like to bring your attention to an extremely harrassing incident that took place on the journey, a police man from the WEST BENGAL POLICE DEPARTTMENT boarded the bus with a camera at 23:58 hours on[protected] and wished to see our identity cards and we cordialy co operated and showed him the identity cards, but after that he suprisingly said that we need to go to the JAIL with him and then COURT the following day.The reason he gave was so stupid that I think it's below my dignity to write such an incident, being an Advocate in Delhi High Court of our country but still i would narrate it so that it may not be repeated in future, SO HE SAID THAT ITS ILLEGAL THAT TWO GIRLS AND TWO BOYS TRAVEL TOGETHER IN THE BUS AND DEMANDED BRIBE. THE BUS CONDUCTOR AND THE DRIVER ALSO SUPPORTED HIM IN THIS HENIOUS CRIME. The diver and conductor were drunk at night. It was an actaully EMBARASSING and INSULTING for me and my friends and police also tried to SEXUALLY ASSAULT ME AND MY OTHER FEMALE FRIEND AND THREATENED MY OTHER TWO MALE FRIENDS AND ALSO SAID THAT HE WOULD TAKE US ALL TO JAIL AT 00:25 hours on[protected]; but when I told him that according to the CrPC, ITS NOT POSSIBLE TO ARREST A FEMALE AFTER SUNSET THEN HE BACKED OFF AND LET US GO. Now I demand A FULL MONETORY REFUND OF MY TICKETS ALONGWITH A PROPER COMPENSATION AND A WRITTEN APOLOGY as I had to go under such a harrassing situation along with my friends and I would like to say if i see no action being taken then I am left with no choice but to file an FIR AGAINST 'MAKE MY TRIP' and 'GREENLINE BUS SERICES' and go to CONSUMER S FORUM because if I dont see an action being taken then its an obvious assumption that you also support such inhuman and henious tasks and then I am again left with no choice but to initiate a notion against your services and intimate every person of the same. Kindly look into the matter asap Thanking you, MANSI PATHAK(ADVOCATE), PRACHI SHUKLA(ADVOCATE), AKSHAY SINGH KALAKOTI(NAVY OFFICER), SOUMYADEEP PAL(IAS ASPIRANT). BUS NO- WB15 A9209