[Resolved] MakeMyTrip.com — I have not received my refund amount | |||
I have cancelled the ticket on May 02nd through make my trip, com customer care, After they cancelled I have seen the status 8500rs refund in makMyTrip web portal, Later I couldnt see the status. I have called customer care person, they informed me like you ll get the amt in next 24 hours but I didnt get the amount, After one week again I called, They told next 48 hours you ll get the amount but I didnt get my refund again I called now they told me you were boarded to the flight... I don know whats happening, these people are cheating with us, , , Guys in future please dont book the ticket in Make my trip and spread this news to your friends circle.. my booking ID : NN[protected]... very very worst service... I need my money right now... Was this information helpful? | |||
Complaint marked as Resolved
MakeMyTrip India customer support has been notified about the posted complaint. Verified Support May 27, 2015 MakeMyTrip India Customer Care's response Dear Thinesh Babu SWe are sorry to read about the issue. Please accept our sincere apologies for the inconvenience caused. In reference to your complaint, we have found that our concerned department is handling this case. Please be assured that post validating your concern they shall take this matter to closure on priority. Assuring you best of our services. Team-MakeMyTrip Care | |||
 2 Comments | |||
Comments
Dear Thinesh Babu S
Greetings of the Day!!
In reference to your complaint, we tried calling you on the listed phone number but couldn't get a response. We have validated your case with our concerned team and found that passenger did the cancellation in time but because of a Technical issue reservation was not cancelled. Please also note that when our center checked with the airline, initially they were advised that passenger has boarded the flight but post checking details with the airline head office, we were informed that passenger didn't board the flight. Please be assured that we are initiating refund for INR 8496.00 on the booking from our end on 04-jun-15 and same will reflect in your account as per your bank processing cycle. Please feel free to contact us for any further assistance on the matter. We hope that your complaint was addressed and resolved up to your satisfaction. We thank you for contacting us.
Assuring you best of our services.
Team-MakeMyTrip Care
Greetings of the Day!!
In reference to your complaint, we tried calling you on the listed phone number but couldn't get a response. We have validated your case with our concerned team and found that passenger did the cancellation in time but because of a Technical issue reservation was not cancelled. Please also note that when our center checked with the airline, initially they were advised that passenger has boarded the flight but post checking details with the airline head office, we were informed that passenger didn't board the flight. Please be assured that we are initiating refund for INR 8496.00 on the booking from our end on 04-jun-15 and same will reflect in your account as per your bank processing cycle. Please feel free to contact us for any further assistance on the matter. We hope that your complaint was addressed and resolved up to your satisfaction. We thank you for contacting us.
Assuring you best of our services.
Team-MakeMyTrip Care
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We are sorry to read about the issue. Please accept our sincere apologies for the inconvenience caused.
We are getting the case facts checked and will connect with an update shortly.
Assuring you best of our services.
Team-MakeMyTrip Care