[Resolved] MakeMyTrip.com — Makemytrip Cheats people by not returning the refund. | |||
Booking id: NU2H[protected] Actually I booked a package for hotel and bus on 9th-april-2014 but due to technical error bus booking was not confirmed so I told for cancellation of hotel also because if I am not able to reach their then what is the use hotel booking. Later I got the refund for bus booking on 17th-april-2014 then I again talk me with costumer care for the hotel booking they told me wait sir you will get your refund on 19th-april-2014 I got the mail and sms for refund initiation from makemytrip stating that you will get your refund in between 3-7 days. But till yesterday on 29-April-2014 I haven’t got the refund. Then again I talked with costumer so on yesterday’s evening when I talked with them costumer care is telling that we haven’t initiated your refund and costumer care is accepting that which message you got is fake message from makemytrip for refund. So sir kindly see the issue since early I am using makemytrip but this scenario is trust breaking. Please solve my problem. and after talking with costumer care they are showing me receipt of refund of bus booking 5880. so kindly solve the problem. every time they are telling we will return you within 24 hr and nothing they are doing. kindly tell them to return the refund of 5756 of hotel booking. now it is more then 1 month. Was this information helpful? | |||
Aug 14, 2020 Complaint marked as Resolved MakeMyTrip India customer support has been notified about the posted complaint. | |||
2 Comments | |||
Comments
this same message i got earlier also when i will get my refund into my account than i will trust on you. because same refund message i got earlier but later on one of your costumer care executive admitted that message was fake. so kindly do not repeat the scenario again this time kindly send me the detail of the refund which you have initiated from your side.
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