[Resolved]  MakeMyTrip.com — MakeMyTrip.com - full refund yet toreceive against flight cancellation

Address:Gautam Buddh Nagar, Uttar Pradesh

First of all as per your email communication i was supposed to get an refund amount of 21048 INR not an amount of 21220 INR.And this was also communicated in the email from makemytrip that the amount has been calculated after deducting all the discount & cash back amount; still I have the email with me. Now coming to the 2nd & the most important point - I had paid an amount of 22244 INR on 29/07/2014 against the above mentioned booking and then a cash back amount of 1200 INR was credited to my account on 20/08/2014, which means i had paid an amount of 22244 INR - 1200 INR = 21044 INR, already i have communicated the same thing multiple times to your useless customer service, so this time i am directly making the calculation over here to show the actual amount that was paid after dedcting the cash back amount. Even the full amount of 22244 INR is clearly visible in your makemtrip portal against Booking ID Booking ID: NF[protected]. Hope now it is clear to you that the actual amount paid by me after deducting the cashback amount of 1200 INR is 21044 INR. Also i have attached the screen shot of the paid amount of 22244 INR, if needed i can share the bank statement. Hope now it is clear to you & your team; and you will not make anymore delay in returning the rest of the 1200 INR as already it is too late. Also attaching the screen shot from makemytrip portal which clearly shows the amount paid by me during the flight booking and also the amount to be refunded by makemytrip to me. I am providing this screenshot as i don't have anymore trust left with makemytrip... Regards, Manob
+1 photos
Was this information helpful?
No (0)
Yes (0)
Complaint marked as Resolved 
money refunded, case can be closed...
May 08, 2015
Updated by manob84
money refunded, case can be closed
Complaint comments 

Comments

money refunded, case can be closed

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    MakeMyTrip India
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    39%
    Complaints
    8075
    Pending
    0
    Resolved
    3068
    MakeMyTrip India Phone
    +91 12 4289 8747
    +91 12 4462 8747
    +91 12 4462 8765
    MakeMyTrip India Address
    Tower A, SP Infocity 243, Udyog Vihar, Phase 1, Gurgaon, Haryana, India - 122016
    View all MakeMyTrip India contact information