[Resolved] MakeMyTrip.com — Money not refunded | |
Hello,
My name is venkatesh. I've been a good customer to make mytrip from long time both for domestic and international flights.
Recently I have booked ticket from Hyderabad to Doha for 30th of August and since i couldn't travel i tried making call to make my trip about 2 hours and was held on line for long time several times.How ever after several calls i've been notified to deal directly with the airlines.I have contacted airlines and cancelled tickets from my end and notified makemytrip, i was told that i will be fully reimbursed except make mytrip charges (which is INR 500) with in 7 working days and it was showed in website as 5th of Sep.I paid my credit card bill which is more than 50k INR for this ticket (I suppose its a high amount for any medium class person) + I also brought my business class ticket from makemytrip and traveled to Doha, Qatar. since then i called many times and i was held in international calls several hours by now with out proper information.All the time i was simply told system showing update today and i will be reimbursed in 7days which never came up.Last week i was notified some changes in reimbursement and i tried to contact but never got proper response or call back from you which made me more worried with your worst customer service. I demand an proper explanation for whatever happened as a customer.
I am seriously upset and have decided never to use make my trip nor recommend to friends and family with what happened and seek proper justice in my case.
Seeking your immediate response on this issue. Was this information helpful? | |
Aug 14, 2020 Complaint marked as Resolved MakeMyTrip India customer support has been notified about the posted complaint. | |
 11 Comments | |
Comments
I had book 2 flight tickets on SpiceJet (SG-275) via MakemyTrip from Madurai to Chennai on December 28, 2014. I had called for a refund and upon calling SpiceJet they informed that they had initiated the refund through Makemytrip. I had booked the ticket on October 29, 2014 and the MakeMyTrip Booking ID is NF[protected]. It has been more than two months since SpiceJet informed me about the refund. But MakeMyTrip is not responding to any of mails or calls. The refund amount is Rs. 10, 122 Kindly help.
Reply
I had book 2 flight tickets on SpiceJet (SG-275) via MakemyTrip from
Madurai to Chennai on December 28, 2014.
I had called for a refund and upon calling SpiceJet they informed that
they had initiated the refund through Makemytrip.
I had booked the ticket on October 29, 2014 and the MakeMyTrip Booking
ID is
NF[protected].
It has been more than two months since SpiceJet informed me about the
refund. But MakeMyTrip is not responding to any of mails or calls. The
refund amount is Rs. 10, 122
Kindly help.
Madurai to Chennai on December 28, 2014.
I had called for a refund and upon calling SpiceJet they informed that
they had initiated the refund through Makemytrip.
I had booked the ticket on October 29, 2014 and the MakeMyTrip Booking
ID is
NF[protected].
It has been more than two months since SpiceJet informed me about the
refund. But MakeMyTrip is not responding to any of mails or calls. The
refund amount is Rs. 10, 122
Kindly help.
I have booked the 3 tickets using MakeMyTrip.com web sites and all got cancelled automatically by the company and no money has been refunded in my account.
I am trying to get in touch with Call Center but no response last couple of days I am following with them.
Spent almost 25000/- Rupees need immediate resolution. or confirmation on my booking...
Need urgent help to get my Money Back.
Thanks and Regards
Shivbrat Mishra
Dubai
[protected]
I am trying to get in touch with Call Center but no response last couple of days I am following with them.
Spent almost 25000/- Rupees need immediate resolution. or confirmation on my booking...
Need urgent help to get my Money Back.
Thanks and Regards
Shivbrat Mishra
Dubai
[protected]
Reference Number of the booking
NF[protected]
NF[protected]
NF[protected]
No money has been refunded in my account
MakeMyTrip is making fool to the customer and cheating to its customer.
It should be taken serious action to stop them at least selling to customer
In fact customer service they are not even answering the call properly.
Thanks - Shivbrat
[protected]
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NF[protected]
NF[protected]
NF[protected]
No money has been refunded in my account
MakeMyTrip is making fool to the customer and cheating to its customer.
It should be taken serious action to stop them at least selling to customer
In fact customer service they are not even answering the call properly.
Thanks - Shivbrat
[protected]
Reference Number of the booking
NF[protected]
NF[protected]
NF[protected]
No money has been refunded in my account
MakeMyTrip is making fool to the customer and cheating to its customer.
It should be taken serious action to stop them at least selling to customer
In fact customer service they are not even answering the call properly.
Thanks - Shivbrat
[protected]
NF[protected]
NF[protected]
NF[protected]
No money has been refunded in my account
MakeMyTrip is making fool to the customer and cheating to its customer.
It should be taken serious action to stop them at least selling to customer
In fact customer service they are not even answering the call properly.
Thanks - Shivbrat
[protected]
Reference Number of the booking
NF[protected]
NF[protected]
NF[protected]
No money has been refunded in my account
MakeMyTrip is making fool to the customer and cheating to its customer.
It should be taken serious action to stop them at least selling to customer
In fact customer service they are not even answering the call properly.
Thanks - Shivbrat
[protected]
NF[protected]
NF[protected]
NF[protected]
No money has been refunded in my account
MakeMyTrip is making fool to the customer and cheating to its customer.
It should be taken serious action to stop them at least selling to customer
In fact customer service they are not even answering the call properly.
Thanks - Shivbrat
[protected]
Dear Meena Sukumar
First and foremost, please accept our sincere apologies for the inconvenience caused to you as what happened is certainly not in line with our service standards.
Further please note that, refund has been processed from our side on 12-Mar-15 for an amount of INR 10122 with refund reference no.[protected]. The same shall reflect in your account as per the bank processing cycle towards the original form of payment.
Once again, apologies for the inconvenience caused.
Assuring you best of our services.
Team-MakeMyTrip Care
First and foremost, please accept our sincere apologies for the inconvenience caused to you as what happened is certainly not in line with our service standards.
Further please note that, refund has been processed from our side on 12-Mar-15 for an amount of INR 10122 with refund reference no.[protected]. The same shall reflect in your account as per the bank processing cycle towards the original form of payment.
Once again, apologies for the inconvenience caused.
Assuring you best of our services.
Team-MakeMyTrip Care
Dear Shivbrat1972mishra
We are sorry to read about the issue. Please accept our sincere apologies for the inconvenience caused.
In reference to your complaint, we have validated the case at our end and found that your all bookings are already cancelled and your refund of complete amount of INR 21851 for all three bookings will be initiated from our end on 6-Apr-15. We will keep a follow up on the same and will take this to the closure on priority
We thank you for contacting us. Assuring you best of our services
Assuring you best of our services.
Team-MakeMyTrip Care
We are sorry to read about the issue. Please accept our sincere apologies for the inconvenience caused.
In reference to your complaint, we have validated the case at our end and found that your all bookings are already cancelled and your refund of complete amount of INR 21851 for all three bookings will be initiated from our end on 6-Apr-15. We will keep a follow up on the same and will take this to the closure on priority
We thank you for contacting us. Assuring you best of our services
Assuring you best of our services.
Team-MakeMyTrip Care
Hello I have booked flight ticket on 18th march 2015 on make my trip. Booking ID- NF[protected]. My SBI account shows that 2 times the amount has been cut by them and they assured me that amount will be refunded but still I haven't got the refund yet.
Make My Trip - Non-refund of canceled air ticket
I have cancelled a ticked with Booking ID: NP[protected] from the airlines and they say that amount cannot be refunded, Can any one help me on this. I was trying to reach them throw mails even but they haven't responded. Dear Kalyan,
Greetings from MakeMyTrip!!
We are sorry to read about the issue, In reference to your complaint regarding refund.
As we have checked and found that refund of INR 1838/- has been processed on 21st Aug14 with RRN number#[protected].
Hence we request you to check with your bank for the same.
Kindly do let us know once the refund received by you.
Regards
Team-MakeMyTripCare.
Greetings from MakeMyTrip!!
We are sorry to read about the issue, In reference to your complaint regarding refund.
As we have checked and found that refund of INR 1838/- has been processed on 21st Aug14 with RRN number#[protected].
Hence we request you to check with your bank for the same.
Kindly do let us know once the refund received by you.
Regards
Team-MakeMyTripCare.
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