[Resolved]  MakeMyTrip.com — Non refund after airline cancelled flight

Address:Chandigarh, Punjab

MakeMyTrip.com - Non refund after flight cancellation I Anuradha Saupin had booked a Jet Airways flight 9W 2658 through your agency from Chandigarh to Dehi on the 16th of February 2015, which was cancelled by them. MakeMyTrip Booking ID is - NF[protected] Your website DOES NOT have an operational button which customers can access to register their complaint nor do the telephone nos.on your website provide customer service. This must be my 3rd complaint filed..no response yet. Do hope your organisation MakeMyTrip is not planning on pocketing the money legally due to me. This must be the 3rd or 4th complaint lodged by me
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Aug 7, 2021
Complaint marked as Resolved 
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Dear [protected]@gmail.com

First and foremost, please accept our sincere apologies for the inconvenience caused to you as what happened is certainly not in line with our service standards.

Further please note that, refund has been processed from our side on 18-Mar-15 for an amount of INR 7265 with refund reference no.[protected] and the same shall reflect in your account as per your bank processing cycle towards the original form of payment.

Assuring you best of our services.

Team-MakeMyTrip Care

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