[Resolved]  MakeMyTrip.com — Not getting my money back, 8 days passed

Address:Chennai, Tamil Nadu

Dear Sir/madam, On 14th of September I booked one ticket of Indian Airlines from Kolkata to Chennai journey dated 12th October by Rs.10, 454. But I have not received any confirmation from makemytrip site, although my account got debited of Rs.10454.From 15th September I am calling makemytrip customer care number i.e [protected] almost thrice per day, same answer they were telling that time that you will get your money refund withing 3 working days. After completing 3 working days on 18th September again I called them, but this time they were saying something different. They were telling my case they have escalate to their high authorities and it will be done withing next 3 working days definitely, and also they have given one booking number- IN1409B3S120695. Completing this 3 working days also means 22ns September I have not received any amount from them and when I called in the morning of 22nd September one of their customer care assistant told me i don't have to take any tension as because today it is my 3 rd working days so I will get my refund today itself. But waiting up to evening I got nothing, so again I called them, now they are telling again it will take 2 more working days time. That means my they are asking me to wait up to 24th September, where my transaction took place on 12th September. I am simply clueless by this kind service of makemytrip. First of all its very difficult to get the line to talk with them, if by chance I got the chance to talk with them they themselves are not confident, some new day they are telling some new stories. This is kind request to you please look into this matter at urgent basis as already 8 days interest(14th sep to 22nd sep) I loose for this mishap, and main thing not getting my money back after so many repeated calls and mails, where not for a single time I receive any call from them. I understand it is my mistake I went to buy ticket from makemytrip website, but kindly help me to get my money back. Thanking you Sudip Ray [protected]
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Aug 14, 2020
Complaint marked as Resolved 
MakeMyTrip India customer support has been notified about the posted complaint.
Sep 27, 2014
Updated by Ray Sudip
Can anyone tell me do will I get my money back, or simply makemytrip has taken my money???? Because today is 13th day but till date no solution nothing. Probably this is the worst service ever I go through in my life.
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