[Resolved]  MakeMyTrip.com — Not refunding the money for cancelled ticket

Address:

Coimbatore, Tamil Nadu

I booked a ticket in Makemytrip.com to travel from Coimbatore to Bangalore in Jet airways 9W-2650 flight on 17th July 2015. I cancelled this ticket since the flight was delayed by 2 hours and i have to get my connecting flight to go Singapore. After cancelling the ticket i called the customer care for refund for my ticket. Customer care executive asked me to submit Stamp document from Airlines since the cancellation is for special purpose (Flight delay). I submitted the stamp document which i got from Airline on August 12th. After submitting the stamp document i received mail that i would get my refund within next 7 working days. After 7 days i called customer care and they again asked me to wait 7days. After 7 days too they have not refunded my money. Still in customer care execuive keep on telling i have to wait 7 days. There was not response from makemytrip.com for my request. My complaint reference number is[protected] and My booking id is NF[protected].