MakeMyTrip.com — payment fraud by make my trip | |||
actually i have booked 7 tickets of flight number 6E-377 indigo from lucknow to new delhi on 18-6-15 from make my trip website & the payment of Rs.20502 has been deducted from my account. But no sms or email has been received upto now. Customer care executives said your booking is cancelled and the amount is reflected in your account within 3 days. Now what can i do, as i have to book the tickets urgently & the amount is already deducted from my account. If the booking amount is increase after 3 days, who will pay the difference???????????????????? navneet [protected] Was this information helpful? | |||
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MakeMyTrip India customer support has been notified about the posted complaint. | |||
 5 Comments | |||
Comments
Dear Sir, the balance amount of Rs 3668/- is not credited in my account up to now. So plz check this issue, as already its very late.
Reply
Dear navneet.helpline
We are sorry to read about the issue. Please accept our sincere apologies for the inconvenience caused.
As discussed, we are getting the case facts checked and will connect with an update shortly.
Assuring you best of our services.
Team-MakeMyTrip Care
We are sorry to read about the issue. Please accept our sincere apologies for the inconvenience caused.
As discussed, we are getting the case facts checked and will connect with an update shortly.
Assuring you best of our services.
Team-MakeMyTrip Care
Dear Navneet.helpline,
Please excuse the earlier typo error.
In reference to your complaint, we have validated your case with our payment gateway and found that the initial refund of INR 3668.00 was rejected from the bank's end, so they have re-initiated your refund again on 27-Jul-15 with RRN# IG0AKUHVB9' and same should reflect in your bank account as per your bank processing cycle towards the original form of payment. We thank you for contacting us.
Assuring you best of our services.
Team-MakeMyTrip Care
Please excuse the earlier typo error.
In reference to your complaint, we have validated your case with our payment gateway and found that the initial refund of INR 3668.00 was rejected from the bank's end, so they have re-initiated your refund again on 27-Jul-15 with RRN# IG0AKUHVB9' and same should reflect in your bank account as per your bank processing cycle towards the original form of payment. We thank you for contacting us.
Assuring you best of our services.
Team-MakeMyTrip Care
Refund status is shown and no one is informing not picking the call
I cancelled my ticket by jet airways airlines and was told that i will get the full refund and since yesterday i am calling make my trip to check the refund and confirm the same, but no one is picking nor in the website its updated.Refund amount not provided
I booked my hotel on 6th june andI cancelled my hotel bookings on 7th of june and its been more than 12 working days i have still not received the refund, i also have email stating how much amount i will received, PFA cancellation voucher, My cancellation ID is IN1606R3S865293Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
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