MakeMyTrip.com — Poor response | |||
I am an old customer with 5020 payback points I made a booking for a return journey Mumbai-Goa-Mumbai.NF[protected] for 7th Aug and returning 13th aug. But when I got the ticket the return journey showed as 13th sept. When I asked for cancellation of the return journey due to the wrong date they took unusually long time. Hence I have booked directly through Jet airways for 2287/-. Today I got a call from MMTrip saying that the cancellation penalty is Rs.2250/- which is almost equal to the fare of return journey. The staff in your office is ill informed about the procedures and take long time to answer calls. I am sorry I feel disappointed and decided not to venture in to MMTrip for any future bookings. Was this information helpful? | |||
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MakeMyTrip India customer support has been notified about the posted complaint. | |||
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Tower A, SP Infocity 243, Udyog Vihar, Phase 1, Gurgaon, Haryana, India - 122016
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Then why one needs to go through Makemytrip.