[Resolved]  MakeMyTrip.com — REFUND AMOUNT NOT RECEIVE OF FLIGHT CANCELATION

Address:Nagpur, Maharashtra

Dear sir, I have booked flight puna to nagpur on dated[protected] and i cancled it on dated 18-3-15, i have completed all cancellation process as per make my trip, expected refund amount date was 27-3-15 but till date amount not credited in my bank account. BOOKING ID: NF[protected]
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Aug 7, 2021
Complaint marked as Resolved 
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Dear Aashish6624

In reference to your complaint, we have validated your case and found that the travel date was 18-Mar-15 with departure time 11:05 hrs. Passenger has selected special claim option “No Show “while raising his cancellation request on 18-Mar-15 at 10:04 hrs. According to the Airline cancellation policy the booking should to be cancelled at least 2 hrs prior to the departure and in this case passenger has cancelled the booking within one hour of travel. Airline marked passenger a no show on this booking and has refunded us an amount of Inr 233 only, after deducting no-show charges. MakeMyTrip service charges are Inr 250. So, we regret to inform you that, we will not be able to process any refund on this booking. We thank you for contacting us.


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Team-MakeMyTrip Care

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