[Resolved]  MakeMyTrip.com — Refund for domestic flight

Address:Amravati, Maharashtra

Hi, My self Sudhir Pore, working as mechanical engineer in Bangalore currently deputed to Norway. I traveled India from 28th Nov 14 to 14th Dec 14. For these travel I had booked Domestic flight ticket through make mytrip for Jet airways flight ticket. These tickets I booked on 2nd of Oct 14. Suddenly on 26th November 14 Jet airways canceled all the flights which I booked relocated me in other flight which was 4 hrs. + delay than what I booked. My domestic flight timing’s was dependent on International flights for Norway, So I was not able to go-ahead with new flight timing’s given by jet airways. So I have canceled both domestic flight from BOM-NAG and NAG to BOM, through Make mytrip website as per there option, In which because of make mytrip website issue, only one ticket got cancel (NAG-BOM- 14th dec) and other ticket was not canceled, I have inform same to costumer care by call, customer care replied its ok no issue since you canceled ticket with make mytrip booking id, both tickets will consider as cancel. You will get full refund. Now make my trip refunded only 1525 INR out of 4000 INR which is only fare of NAG-BOM ticket. Now company is claiming that I failed to board the flight so I can’t get refund. I have canceled my tickets as per the all rules of makemy trip and jet airways. Its website issue that they haven’t canceled the flight tickets. I need help from your team to get my money back. Please help me out of these situation please. If you need more details please let me know. Please find the attached tickets for reference. Regards Sudhir Pore +[protected]
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Aug 14, 2020
Complaint marked as Resolved 
MakeMyTrip India customer support has been notified about the posted complaint.
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Comments

Dear Sudhir,

We were looking into your concern but have found that a few important
details are missing.Please provide us with the following details:

- Booking ID or

- Email address used at the time of booking

We await your response to get the matter checked at our end.

Assuring you best of our services.

Team-MakeMyTrip Care
Dear Team,

First of all Thanks for reply, please find the below details

MakeMyTrip Booking ID NF[protected]
Email id sudhir.[protected]@kpit.com

Also find the snapshot of E ticket, was unable to upload the ticket since it was in PDF format.
Let me know if you need further more details

Regards
Sudhir Pore

Dear Team,

Is there any updates ?
If you need any details like conversation with makemytrip, please let me know.


Regards
Sudhir Pore
+[protected]
Dear Team,

Is there any updates ?
If you need any details like conversation with makemytrip, please let me know.


Regards
Sudhir Pore
+[protected]
Hi,

What kind of service you assured to people not replying for months..

Really you will solve public issue or just to make TRP you will flash all the time on channels.

I really not expected these from you people at least.

Thanks for wonderful service.

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