MakeMyTrip.com — Refund for my Air Ticket pending for 9months | |||
Pathetic support service by Make my Trip. I have booked an Airline ticket in the past and cancelled my booking and waiting for my refund for months. I was out of county for a while ;I reached the support 3 weeks back and they promised a call back Ref Number :[protected] and no response yet.I called couple of time and always the supervisor are busy and they promise a call back but no one turned up. I also got an email a week back stating the issue will be resolved in a day and no response yet.I don't understand how these people are in business.I would like to make a strong not on this pathetic response. Make My Trip Team - If would like to give you an opportunity to prove that I am wrong.Do you guys have dare to prove that. You guys are not fit for business;You people owe my time more than my money.You guys are slackers.Make My TRIP SUCKS. Cheers, Gowri SHankar Reference Number[protected] " Discussion Thread Response Via Email (Abhinay Thakur) 30/09/2014 12.00 PM Dear Mr. Shankar, Greetings from MakeMyTrip! At the outset, we sincerely apologize for the unpleasant instance. . With the reference to the Booking ID nn[protected], We would like to inform that we are working on your query so we request you to kindly wait for 24 hrs so that we can resolve your query and assist you." Was this information helpful? | |||
MakeMyTrip India customer support has been notified about the posted complaint. | |||
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