MakeMyTrip.com — Refund not Credited

Address:Gurgaon, Haryana

Hi, I have booked flight from make my trip with booking ID-NN[protected]. My flight was cancelled by spice jet, I have sent multiple request to make my trip . Its has been 20 days now and I have not got my refund. I request you to help. Mobile number-[protected], [protected]
Was this information helpful?
No (0)
Yes (0)
MakeMyTrip India customer support has been notified about the posted complaint.
Complaint comments 

Comments

Dear Gautam2117,

We are sorry to read about the issue. Please accept our sincere apologies for the inconvenience caused.

In reference to your complaint, please note that refund for INR 27102.00 has been processed from our end on 31-Jan-15. Refund reference number for the transaction is RRN#[protected] . We thank you for contacting us.

Assuring you best of our services.

Team-MakeMyTrip Care
I booked a ticket through Make my trip and the ticket was cancelled by the airline(Spice Jet) due to non - operational. Spice jet informed me that since the ticket was booked through Make My Trip, so the amount has been refunded to the them & they would refund it back to me. I got a message dated - 23.Jan.2015 from Make my trip that the amount has been reversed to my bank account, however that didn't happen. I made several calls to them but all in vain. I have still not received my refund.

Booking ID - NF[protected].
Dear Avishek.Banerjee007,

We are sorry to read about the issue.Please accept our sincere apologies for the inconvenience caused.

We are getting the case facts checked and will connect with an update shortly.

Assuring you best of our services.

Team-MakeMyTrip Care
Booking ID :- NF[protected]

With reference to all the REFERENCE ID's mentioned below, I didn't received my refund till date, all I got is the reference ID.

I booked the ticket on 22nd January 2015 from Chennai to Hyderabad and Hyderabad to Indore. I cancelled the tickets in last week of February but still the amount has not been refunded.

Despite of continuous reminder and phone calls the refund has not been processed. Almost 2 months has been passed but no action has been taken by your team.

This is the last gentle reminder from my side. If still the amount will not be processed within a couple of days I'll knock the doors of Consumer Forum regarding this.

Reference ID:[[protected]], Reference ID:[[protected]], Reference ID:[[protected]], Reference ID:[[protected]], Reference ID:[[protected]], Reference ID:[[protected]]

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    MakeMyTrip India
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    39%
    Complaints
    8072
    Pending
    0
    Resolved
    3068
    MakeMyTrip India Phone
    +91 12 4289 8747
    +91 12 4462 8747
    +91 12 4462 8765
    MakeMyTrip India Address
    Tower A, SP Infocity 243, Udyog Vihar, Phase 1, Gurgaon, Haryana, India - 122016
    View all MakeMyTrip India contact information