[Resolved] MakeMyTrip.com — Refund not received - worst response | |||
I booked a ticket from Raipur to Hyderabad for date 22 Oct 2015 on 19 Sept.[Booking ID NF[protected]] But the booking got failed. I didn't received amount back and I raised the complain several times to makemytrip through mails. They created several tickets and the response every time i got is you will get the money back with 3 to 7 days. but the money never got refunded till date. Its almost more than 2 months still I am not getting any proper response. This is the worst ever service I expected from Makemytrip. The tickets which were raised for these issues are [[protected]] and [[protected]] None of them resolved anything till yet. Was this information helpful? | |||
Aug 9, 2021 Complaint marked as Resolved MakeMyTrip India customer support has been notified about the posted complaint. | |||
 2 Comments | |||
Comments
Dear Dahuja
Greetins of the day,
In reference to your complaint, we have valdiated your case and found that an amount of inr 4840/- was charged twice on 19-May-15 against your flight booking NF[protected]. Please be advised that we have initiated full refund and same should now be refleting in your account.
We apologize for all the inconvenience caused from our end.
Assuring you best of our services.
Team-MakeMyTrip Care
Greetins of the day,
In reference to your complaint, we have valdiated your case and found that an amount of inr 4840/- was charged twice on 19-May-15 against your flight booking NF[protected]. Please be advised that we have initiated full refund and same should now be refleting in your account.
We apologize for all the inconvenience caused from our end.
Assuring you best of our services.
Team-MakeMyTrip Care
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We are sorry to read about the issue. Please accept our sincere apologies for the inconvenience caused.
We are getting the case facts checked and will connect with an update shortly.
Assuring you best of our services.
Team-MakeMyTrip Care