MakeMyTrip.com — Refund not recieved from last 3 months

Address:Pune, Maharashtra

I have not received cash back for total 3 bookings done from 3 different mobiles, by different name by make my trip app on mobile.. I have filed a complaint since last 3 months..but i didn't get any reply, any refund from your side... The booking ids are as follows: 1) NF[protected] NF[protected]NF[protected]...Immediately check the refund status of these id's by today & complete the refund process by today.
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Dear Pallavi88,

We are sorry to read about the issue. Please accept our sincere apologies for the inconvenience caused.

In reference to your complaint, we have validated your case and found that as per offer T&C, cash back was applicable on only one booking because passenger has used same form of payment ( Debit card ) in all the 3 booking. As per offer T&C tji offer could only be available once against a single form of payment ( Debit card ). We have already processed cash back of INR 500.00 against booking ID-NF[protected] with RRN#[protected] on 01-Jan-15 and we hope that same has been credited to your account. We thank you for contacting us.

Assuring you best of our services.

Team-MakeMyTrip Care

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