[Resolved] MakeMyTrip.com — Refund of fee under special circumstances i.e. cancellation of flight by the airline. | |||
My Make my trip booking ID is NF[protected].This is Spicejet flight dated 4th July, 2014 from Hyderabad to Varanasi ( one stop at Delhi) . Passengers are Navin Chandra Singh, Jayshree Singh and Apoorva Chauhan. Mob No.-[protected]. This flight has been discontinued by the airline itself. I had repeated telephonic talks with your representatives regarding the refund of full booking amount.I was repeatedly assured from your site as well as received a SMS also that the full booking amount of Rs.15, 455 has already been transferred in my account.However, the amount received by me is only Rs.10, 455.I request you to look into the matter and refund me the full booking amount. Was this information helpful? | |||
Aug 14, 2020 Complaint marked as Resolved | |||
 1 Comment | |||
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+91 12 4289 8747
+91 12 4462 8747
+91 12 4462 8765
Tower A, SP Infocity 243, Udyog Vihar, Phase 1, Gurgaon, Haryana, India - 122016
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We are sorry to read about the issue. Please accept our sincere apologies for the inconvenience caused.
In reference to your complaint, we have validated your case and found that full refund for INR 15455.00 has been initiated from our end on 19-Jun-14 and same should be credited to your account as per your bank processing cycle. We thank you for contacting us.
Assuring you best of our services.
Team-MakeMyTrip Care