MakeMyTrip.com — Ruined my 50000 rupees trip with unprofessional behavior and wrong information.

Address:

Bangalore, Karnataka

Makemytrip employee handling my booking provided me with departure date of 29th april though it was 28th april. He also used to reply to my mails too late and not to the point. He never told me about the right requirements of the VISA. And he never even told me that it was getting really late for VISA forms to fill or how to fill. And at last he did not give me any flight tickets or VISA even after departure date and now he is not replying. Is this how a customer is handled by makemytrip.com... I want a refund or at least another trip in exchange...