[Resolved] MakeMyTrip.com — ticket not confirmed from chennait to belgaum but the amount has been deducted from my Bank of Baroda account. | |||
i booked flight from chennai to belgaum on 2nd dec 2014 to travel on feb 7 2015, every procedure was followed but at the last moment when i saw the amount of Rs. 5636.00 was decucted by make my trip from my BOB account, but i didnt cereive any confirmatory message or mail from the website. and when i looked my profile there is no history of booking. i have the proof of my ATM statement where it says Rs 5636 has been deducted and also a SMS from BOB saying make my trip has deducted Rs. 5636 from my account. so what should i do now?? when i call to customer care, there only recorded voice. there is no provision to talk with the executives. my user name in makemytrip.com was... manju.[protected]@gmail.com kindly do the needful i amm here by attaching the ATM statement which says Rs 5636 has been deducted from the BOB account and browsing history which shows the booking procedure has taken place. Was this information helpful? | |||
Aug 14, 2020 Complaint marked as Resolved MakeMyTrip India customer support has been notified about the posted complaint. | |||
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At the outset, we apologize for the inconvenience caused to you. We understand a technical error (not intentional) has led to this unpleasant experience.
With reference to your complaint, please note that full refund of INR 5636 has been been processed on 4th Dec, 2014 with Refund Reference Number 72775767.
Regards,
Team-MakeMyTrip Care