[Resolved] MakeMyTrip.com — Travell date change confirmation | |||||
Dear Sir, I am kirankumar my booking ID NF[protected] i have to go on 23.11.15 from hyderabad to vadodara i placed date change request on 20.11.15 for 30.11.15 they says our customer excutive will call you within 24hrs we will confirm you and will send link and you can pay through online but within 24hrs no body called me then i called to customer care excutive somany times and i reminded them but there is no response from them finally 23.11.15 i lost my depature and i lost money and valuable time they told once you given date change request your ticket will confirm but they not change my date of travelling again i called them they told query is going on it will take time to resolve this problem from 5 days they not doing anything and i have to go on 30.11.2015 to vadodara till now there is no response make my trip looting money from public its very poor service we are fools to choose this site for booking my mobile [protected](kirankumar) Was this information helpful? | |||||
Aug 9, 2021 Complaint marked as Resolved MakeMyTrip India customer support has been notified about the posted complaint. | |||||
2 Comments | |||||
Comments
Dear kirankumars0110
Greetings from MakeMyTrip!!!
In reference to your complaint, we have validated your case and found that your case was handled by our management team and refund of Inr 5600/- has been initiated from our end. The same should now be reflecting in your account as per your bank processing cycle. We thank you for contacting us.
Assuring you best of our services.
Team-MakeMyTrip Care
Greetings from MakeMyTrip!!!
In reference to your complaint, we have validated your case and found that your case was handled by our management team and refund of Inr 5600/- has been initiated from our end. The same should now be reflecting in your account as per your bank processing cycle. We thank you for contacting us.
Assuring you best of our services.
Team-MakeMyTrip Care
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We are sorry to read about the issue. Please accept our sincere apologies for the inconvenience caused.
We are getting the case facts checked and will connect with an update shortly.
Assuring you best of our services.
Team-MakeMyTrip Car