[Resolved] MakeMyTrip.com — Very Poor Services | |||
MakeMyTrip Booking ID:[protected] Very Poor Services of MakeMyTrip.com. I used the MakeMyTrip.com website first time to book flights, and my transaction of Rs 21, 984.00 got debited. Then, MakeMyTrip.com cancelled my transaction and said to will refund my money in 2 days and will not refund. They will refund only Rs 21, 200. Why should I suffer a loss of Rs 750 ?? Was my mistake to use the MakeMyTrip.com site to book the tickets??? It was the fault of MakeMyTrip.com website, then why should I suffer a loss of Rs 750 and will wait for 2 days to get my money back??? MakeMyTrip.com site should return my Whole amount AS SOON AS POSSIBLE. Was this information helpful? | |||
Aug 14, 2020 Complaint marked as Resolved MakeMyTrip India customer support has been notified about the posted complaint. | |||
 8 Comments | |||
Comments
Very Poor Services of MakeMyTrip.com
Reply
I want the refund of my whole amount AS SOON AS POSSIBLE.
Dear dhiman_yog,
We are sorry to read about the issue. Please accept our sincere apologies for the inconvenience caused.
As discussed, please be assured that it is a full refund for INR 21984.00 which we have initiated from our end against the failed ID. Since this is a failed booking, so service fee will be applicable. Please note that refund has been initiated on 15-Dec-15 and same will reflect in your account as per your bank processing cycle.
As promised, we will keep a regular follow up on the case and shall keep you posted on the refund status. We thank you for contacting us.
Assuring you best of our services.
Team-MakeMyTrip Care
We are sorry to read about the issue. Please accept our sincere apologies for the inconvenience caused.
As discussed, please be assured that it is a full refund for INR 21984.00 which we have initiated from our end against the failed ID. Since this is a failed booking, so service fee will be applicable. Please note that refund has been initiated on 15-Dec-15 and same will reflect in your account as per your bank processing cycle.
As promised, we will keep a regular follow up on the case and shall keep you posted on the refund status. We thank you for contacting us.
Assuring you best of our services.
Team-MakeMyTrip Care
Dear dhiman_yog,
Greetings!!
As discussed, please be assured that it is a full refund for INR 21984.00 which we have initiated from our end against the failed ID. Since this is a failed booking, so service fee will not be applicable. Please note that refund has been initiated on 15-Dec-15 and same will reflect in your account as per your bank processing cycle.
You will not be charged any service fee. Refund will be done for the complete amount which was charged from your card.
We thank you for contacting us.
Assuring you best of our services.
Team-MakeMyTrip Care
Greetings!!
As discussed, please be assured that it is a full refund for INR 21984.00 which we have initiated from our end against the failed ID. Since this is a failed booking, so service fee will not be applicable. Please note that refund has been initiated on 15-Dec-15 and same will reflect in your account as per your bank processing cycle.
You will not be charged any service fee. Refund will be done for the complete amount which was charged from your card.
We thank you for contacting us.
Assuring you best of our services.
Team-MakeMyTrip Care
I got only Refund of Rs 21, 284. But i need refund of my whole amount of Rs 21, 984. I need my Rs 700 also.
not get my e-ticket
I book international flight.From reply main I will get my e-ticket after 4hour.till now I didnt receive my e-ticket..Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
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