MakeMyTrip.com — Wrong ticket booked by Make my Trip

Address:

Indore, Madhya Pradesh

My incident is the heights of ignorance for a costumer, 4 times I tried to contact MMT on 5/6/15 from 8:58 PM on your Tall free number but after waiting for long on call I couldn't contact the costumer care executive . Even after 30 minutes when I could discuses my case with executive, he was not able give me the appropriate resolution of my problem. I have selected 12/06 date for my travel but when I received ticket of 18/06, I am really not able to understand that how can company like you commit this blunder . how can you change the date of travel without concern of the traveler. After so many attempts of making him understand the case (I discussed for half n hour) his reply was to pay 4700/- more to get the date correct, this is disgusting, Why should I pay for your mistake?? I really not required the ticket of 18/06 as I am from Indore and going to Chandigarh, then going to Nagpur from Delhi . Whatever technical reason is behind this mistake, this has made my travel plan in dark . I requested to change my date from 18/06 to 12/06 . I still hope they will understand the concern and give me proper resolution else I will take the help of social media and aviation department. Thanks Kamal Kukreja [protected]