Manipal Hospital — Poor surgical equipment maintenance

Address:	560043
Website:	www.manipalhospitals.com

I had poor eyesight both Left and right, which was Minus 6.7 and Minus 7.5 respectively. I paid Rs 28, 100 to Manipal Hospital got my Patient ID 1987617 in Old Madras Road, Bangalore to undergo the LASIK Laser eye operation. Laser eye surgery is a very technical operation and requires years of training to learn how to perform the surgery I trusted and went to this reputed hospital. While operating on 13th Jan 2016, my right eye was done and then when the doctor the equipment did the flap from my cornea stopped. All the technicians went in a jiffy and were not talking to me, when I asked them. To make matters worse I was asked to wait for 2.5months to wait and which made things worse I had to undergo severe headaches, depression and felt so frustrated due to the huge variation in visibility as I had a 9 to 5job where I have to work in front of the system.

With these hospital management being reported, they were delaying in getting the new equipment, which I am not sure is new or repaired, I believe the equipment’s are overused and have poor maintenance due to which this event had occurred.

I would request to send this hospital a notice on this case which were unheeded and are only here to mint money and even charged for every check up and tests I had to do by taking parking charges as well.

Like me, I would not want anyone to undergo such a mental and physical harassment with poor maintenance of medical equipment where if gone wrong I would have required minimum of 6 to 9months to recover the power and get wrong focus if the laser would have started to change the focal length.

P.S. No grievance against the doctor as she is absolutely trusts worthy. It’s the maintenance team. So please do not file anything against her.