Manipal Hospital — Refused attending the patient in the appointed time

Hospital # MH01547701 Patient name: Mrs Kunjumol Samuel (65Y)

My wife had an appointment with the Neurology, Dept, Manipal Hospitals, Old Airport Road, Bangalore on 13-02-15 @ 3.30 pm. We were at the hospital at 2.17 pm as per the receipt of the hospital. My wife was very sick and most of the time she was lying in the visitor's bench. We have noticed that the visitors and patients reporting late were called in and attended whereas we were refused the treatment. This is not the first time we are facing timing problems over the past two years.

We need our cash refund of Rs. 540 (five hundred forty)

We do not wish to attend the hospital anymore as we fear retaliatory measures.

Please help