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Mapro Complaints & Reviews

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Last updated May 8, 2023
Complaints 22
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Mapro reviews & complaints(22)

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L
May 8, 2023
May 13, 2023
This thread was updated on May 13, 2023
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Broken bottles and late delivery

I as a huge fan of mapro products is now so much disappointed this time from mapro!
There is hardly any choclate or khakra and mapro drinks I have just ignored as a regular customer of mapro garden, Mahabaleshwar and of lonavla. I just want to open the eyes of authorities of mapro now!!As mapro provides free samples to taste and make sure of quality I became fond of mapro, but now this time mapro has disappointed me a lot.
I...
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Address:Mahabaleshwar

Careless attitude towards customer and products we can never expect from a company like mapro..
This is a real incidence happened to me, on 29 April 2023 I placed a order and thought that it will be delivered within 7 days or so.. but on 4th of may around 11 am I called on mapro customer care number and then they jst told that product that I ordered is out of stock.. and I have to change the order items..
That was fine to me...
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P
Pratikkasar
from Mumbai, Maharashtra
Jan 4, 2023
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Found worm in my chocolate

Hi Team,

I found small warms in in chocolate of mapro's mazaana chocolate almond dates.

This is really serious and need to be addressed asap.

If i don't get any reply, i will publish the post and videos on social media.

Please check attached inages for reference....
+2 photos
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P
from Pune, Maharashtra
May 26, 2022
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Product not delivered

Address:Mapro Panchgani
Website:mapro.com/#1

I had ordered 3 bottles of Lounge mixes on[protected]. but have not received the delivery yet & also not received any notification for it.
I have already paid Rs.1026/- online.
Kindly provide me with delivery details & also get my product delivered as soon as possible else process my refund for the same.
My order details are as follows
Order ID-M220522/050372
Order Date[protected]
Total amount -Rs....
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L
Liviya Linto
Jan 24, 2022
Jan 29, 2022
This thread was updated on Jan 29, 2022
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Lemon And ginger squash product not upto the mark

Address:Lonavala

Being a regular user of Ginger & Lemon Squash of Mapro, i am very disappointed to inform you that the product I bought from Lonavla mapro store, is useless. The usual consistency/thickness is missing and the taste/flavour is not upto the mark. Please take necessary actions and do the needful. Thanks....
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V
Vishnu enterprise
from Surat, Gujarat
Dec 8, 2021
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Company person not responding

Address:Kamrej,surat, gujarat

I was distributor of mapro, but company has changed the distributor.But the stock left with me didn't transferred to new distributor
Till now i left with the mapro stock, and company persons also not responding properly and not even resolving my issue of clearing the stock...
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D
Dels
from Mumbai, Maharashtra
Nov 24, 2021
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Mapro Kala Khatta squash

The Kala Khatta squash bough from Mapro outlet recently at Mahableshwar has black hard plasticky particles in it. The taste is very synthetic and like a chemical rather than a squash or drink

Please look into the matter. Product is not old or expired but taste is very bad and there are particles in it....
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M
Murlidhar Company
Jun 2, 2021
Jun 2, 2021
This thread was updated on Jun 2, 2021
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Product Expired

Address:vipul dudhiya sweets, Gf 4 palm arcade shukan cross road

I am A retailer, selling products of mapro & mazana. i have Expired products of mapro & mazana but Distributors are not replacing it and the spqn of that is almost a 1.5 year now. do the need full otherwise i have to go to the Consumer forum...
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M
mnpsupermarket
from Kārkala, Karnataka
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Regarding expired product

Address:MANGALORE

Regarding expired productt...
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Address:303 E Wing, Dolly Friends CHS, Veena Serenity, Sahakar Nagar No.3, Chembur, Mumbai - 400071

Kindly note that while travelling from Mahabaleshwar to Mumbai. On the way at your Wai factory outlet I bought following Items :

1. 2 Nos. white Rose syrup

2. 1 No. Mango Jam

3. 1 No. Citrus Blue bottle

4. 1 No. Pra Strawberry Jam

But I forgot the same on counter only and afterwards I also relaised that they didnt give me bill also.

Please check at your...
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S
Sahadev paradkar
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I am complaining about Product

Address:-

I have buy Amla Ginger Squash from one shop.
The bottle contains something black thing inside it....
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A
Ashu Kukreja
from Mumbai, Maharashtra
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Jam

Address:Lonavala

Hi bought the jam from your lonavala factory in nov'19 and mfg date is aug'19... While the expiry is mention after18 mth.. I. E., jan'21... Today we are standing in july'20 tat means11-12 mth of mfg and found a fungus in my bottle... Pls suggest when the validity date is still there... How come the fungus happened to it.....
+4 photos
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H
Hemal Dholakia
from Kadod, Gujarat
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alphonso mango bad smell in sharbat

Address:Hemal P.Dholakia, 503,Shanti Shilp-2,Ashok Dave Road, Nr.Hdfc Bank,Wagha Wadi Road,BHavnagar-364002, Bhavnagar, Gujarat, 364002

Dear sir,

This is to inform you that we purchase alphanso mango crush in k. Mall, bhavnagar, gujarat, in this crush bad smell, so i complain in k. Mall but k. Mall manager says please complain in consumer complains, so i complains,
Please do needfull & look this matter,

Thanking you,

Hemal p. Dholakia,
503, shanti shilp-2, ashok dave road,
Nr. Hdfc bank, wagha wadi road,...
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J
JEETJOSHI
from Delhi, Delhi
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foul smell in mapro tomato ketchup batch no 2-19-bn-p-09

Address:C503 satyam shivam sundaram punesolapur road hadapsar pune, Pune, Maharashtra, 412307

I had purchased tomato ketchup from local retail vendor nagesh at manjri br. Pune solapur road, near oxygen vally hapdapsar pune.

Details of product is as under
Mapro tomato ketchup
Qty 360g
Mrp 63... Offer price 45
Batch no 2-19-bn-p-09

We purchased on 7th march and open for use... Just taken one bite and observed that the product is very bad quality... It was having foul smell......
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C
chirag.s.panchal
from Mumbai, Maharashtra
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found plastic piece in mapro strawberry crush

Address:Mumbai City, Maharashtra, 400057

I found a piece of plastic inside mapro whole strawberry crush bottle.
Stamp shows manufacturing batch of "jul. 18"
I am afraid how many such small articles of plastic would be there in their strawberry crush syrup, where it would really be difficult to identify small plastic particles in such thick syrup.
It is dangerous.
I am shocked to see that a company like mapro is not following basic safety standards which...
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K
kumarkhatripedhewale
from Mumbai, Maharashtra
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expired products

Address:Pune, Maharashtra, 410502
Website:Kumarkhatri pedhewale [email protected]

Sir,

Mai apke products ka retailer hu maine apki company k sos, jam or syrup bechne k liye meri shop me rakhe the un product me mere paas jam bache hue hai uski expire date khatam ho chuki hai. Magr ab apka distributer une vapas lene se mana kar raha hai. Meri apse vinati hai please ap vah expire maal vapas le jaye or mujhe dusra maal de ya mera paisa vapas kare.

Kumar khatri pedhewale
No:-[protected]...
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P
Prajakta Thorat
from Pune, Maharashtra
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Expired falero chews

Address:411016
Website:www.mapro.com

Attaching pics of falero chews. Manufacturing date has been hidden with silver lining.

Also, these expired chews are assorted into the newer ones, thus making it impossible to identify.

At my office, we got almost 3-4 jars of such chews which has got same expired lot. Once scratched, it shows manufacturing of june 2015 - almost 2 yrs now. Had dropped a mail to mapro to study the issue and revert back. Field officer...
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S
Sachit Gopal
from Amritsar, Punjab
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Found cockroach in mapro jam

Address:Pune, Maharashtra, 411038

Dear Mapros company i just bought your mapros strawberry jam bottle from a store and when i opened it i was amazed as i found a coacroach in the bottle i have taken the photos of the the same and will be complaining to consumer court for this as this is unacceptable this can kill someone as a comsumer i am very much dissatisfied with your product now and will never dare to use i want everyone who reading this complaint should know this that...
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F
Fatemabugs
from Mumbai, Maharashtra
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I'm complaining about strawberry whole crush

Address:Mumbai City, Maharashtra, 400053
Website:Mapro

I bought this product from Mapro farms in mahableshwar from there certified store.The manufacturing date is may 16 and it's valid up to 12 months.whenever I have been using this product in cold milk it gets curdled up within 5 mins.The thick part comes up n down the water settles.And its unfit for drinking.Not satisfies with the product n not highly recommended for the public....
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K
Kalpnamalvi
from Vasai-Virar, Maharashtra
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Worm in Mapro Strawberry Crush Batch No. S.02B

Address:Pune, Maharashtra

Hi, We bought a few Mapro Crush from Big bazaar, After a few uses in one of our drink we found a dead WORM. The warm was big enough that one can identify it in mouth (Like i did). I then called their customer care, mailed them the images of warm i took. Upon receipt of the images their customer care person told us that they are sure that the worm cant be found inside their crush. Initially i have just called them to let them know...
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