Maruti Insurance — Non receipt of Insurance Policy

Address:

New Delhi, Delhi

I have on 21st April, 2015 made a payment of Rs.3249/- through crossed cheque towards renewal of my car's (DL 2CAL 5156) insurance policy and the said payment has been debited from my account on 28th April, 2015. It is deeply regretted that despite repeated calls to the concerned Dealing Assistant of Maruti office at Gazipur, insurance policy has not been handed over to me till today. In my opinion this is not fair at all. It is pertinent to mention that I was receiving regular calls from the aforesaid office offering proposal for the renewal of my car since February, 2015 end but when I have accepted the proposal and made the payment well before the expiry of the earlier insurance, my calls have not been attended to properly by the concerned. It is intimated that the previous insurance of my car has expired on 14.05.2015, though I am carrying the proposal for renewal of my car's insurance policy, but any untoward incident with regard to this will be at the sole risk and responsibility of the concerned Dealing Officer of Maruti Office at Gazipur.