Maruti Suzuki — An irresponsible and cheat dealer of the company

Regretfully I would like to inform you that, I have purchased a car on 29th Mar’2014 from a cheat dealer. The Guwahati is too far from my home town Golaghat, which is around 300 km, so they have a selling counter here at my town Golaghat. The car was delivered to me at my town. I have faced in many problems from higher rate than your website sewed.. But I don’t want to express it now. I want to say only that, they took Rs 2200/- in the name of Temporary Registration (it would be around Rs 300/-). I gave it, but after my repeated request they have not given me any money receipt for my payment. I have got the car, but I haven’t got that Temporary Registration certificate till the date. They are always bluffing me as “today we’ll give, tomorrow we’ll give, we have sent it to you by a courier service” etc. How many times they are harassing me I can’t memorize in counting. As a responsible Indian I can’t break any rule and regulation of India, whether it may be under motor vehicle act or something other. So I am not driving the car till the date. I can't make permanent Registration without having temporary Registration. I have been trapped by your dealer after purchasing your company's car. I am feeling sick for this reason. Without having temporary Registration how can I go to make permanent Registration of my car? From my best knowledge I know one thing that “dealers are the face of a company. The customers are always entering to the heart of a company through the concern dealer’s honesty and good behave. So, why don’t you take any drastic action against such a cheating dealer? If you’ll not give any action against this dealer, then I’ll enter in the houses of media. Is it a way of manner from a multinational company like you to deal with a customer. Are your dealer is selling potatoes or Cars? I hope to get full response from your end immediately. Please Save me Name of Dealer: PODDAR CAR WORLD (P) LTD. GORCHUK, N.H-37, GUWAHATI (ASSAM) Car’s model name: MARUTI SWIFT VXI BS IV Date of purchase :[protected] Chassis No : MA3EHKD1S00625071 Engine No : KI2MN 1380936 Yours faithfully Md Imran Hussain Keyapatty, Ward No: 2 Golaghat- 785621 Assam
Was this information helpful?
No (0)
Yes (0)
Complaint comments 

Comments

Went to Poddar after being persistently called for free servicing. wnt this sunday to find that 'free servicing' meant a car wash which would be complimentary if and only if I serviced the car which they estimated would cost me around Rs 6000/- This is blatant misrepresentation and I hope this review would cause the higher ups to take notice and act appropriately. I have lived in the US of A long enough to know that if such 'free servicing's would enable the customer to promptly sue the company and cause its shut-down!!

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Maruti Suzuki India
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    25%
    Complaints
    6885
    Pending
    0
    Resolved
    1707
    Maruti Suzuki India Phone
    +91 11 4678 1000 [New Delhi]
    +91 22 2659 0478 [Mumbai]
    +91 48 4408 8400 [Cochin]
    Maruti Suzuki India Address
    1, Nelson Mandela Road, Vasant Kunj, New Delhi, Delhi, India - 110070
    View all Maruti Suzuki India contact information