| Address: | Ghaziabad, Uttar Pradesh |
I would like to share my car servicing experience with your authorized services station D N Autoland E-4 Meerut road industrial area (nera old meerut chungi) Ghaziabad.
I had some problem with my Wagon r car no. UP 14 AV 4555, i took it to DN Autoland and they charged me 2200/- rs but the problem didn't resolve.
Then i took the car back and they again charged 1700/- rs but this time also problem didn't resolve and i took it back and they again charged 6800/- rs and problem is still there.
Now please let me now what should i do. i thought authorized service station are the most trusted and we should only take our car to them but they proved me wrong.
I just wanted to brings this to your notice that service station like them are running the name of maruti or i must running the trust created by maruti from so many years.
Please be informed that they don't even have any trained staff they use people keep on experimenting there. they still doesn't know what is wrong with my car.
i'd like you to intervene and look into the matter as problem is still not resolved.
Please ask them raise the refund for the same or else i'll have to take this matter to the consumer court.
I hope you guys still believe in customer relationship and you'll resolve it as soon as possible and you will take some strict action against them so that they don't cheat their customer again or they should stop calling themselves ' THE AUTHORIZED SERVICE STATION OF MARUTI'
Thanks,
Nitin Tyagi
Mob:- +91 [protected] Was this information helpful? | 
I've taken the car and just got out of their service station and I found that it is still not working properly, I went back again and showed them that it is still not working properly, they accepted the fact that the problem has still not resolved and they called Mr. Pandey and clicked some pictures of my car and told that they'll get back to me soon. Its been two days since then but they didn't respond. Id' like to know that if any other problem happens to my car, who'll be the responsible person for that. I know your service station won't take the responsibility for that, are you going to take the responsibility????
Please take some serious action. I'd like you to look into this issue and take the proper action because if you leave it to your so called AUTHORIZED SERVICE STATION then they're going to take ages and I know they won't be able to resolve it as they don't have sufficient resources.
I hope you'll take the proper action and resolve it as soon as possible because I still believe that Maruti as a Indian brand still understand the Indian customer. Please let me know if anything needs to be done from my end.