[Resolved]  Maruti Suzuki — Car battery problem after service

Address:

Bharatpur, Rajasthan

I have a Maruti Swift VDI Model 2010 (December). The details of the vehicle are as below: Engine No. Chassis No. [protected] Registration No. RJ 05 CA3189 I have attended Maruti Service Centre, (TM Moters ), Bharatpur Rajasthan on dated 20/10/2014. The Service Adviser of the Work Shop took test Drive perfectly & my car was running ok at that time. After completing the service, it was found that the car self start was not working. It was seen by me that service technician was using my car battery for glowing hand lamp to locate the fault/parts. The battery had been using for this work abut more than 3 hours. Due to this reason the battery became discharge and technician put it on recharge. Therefore workshop in charge didn’t handover the car to me on the same day as committed. Next day when I reached to take delivery of my car, it was found that the car was not self started. When I asked the reason, It was informed that the battery of my car would be replaced. When the matter was discussed with Mr. Naveen (WM). He was unable to satisfy me & the behaviour of the genteel man was not good as per his designation. He was not polite at all & said I have to replace the battery only & added that I was free to make anything. I have already talked to your Toll Free No. & informed Miss Priyanka. My car is park in my premises with the same battery & I am unable to self start. Please do needful & reply. Pankaj Garg [protected] [protected]