Maruti Suzuki — complaint against the misconduct of company and for the compensation of service cost

Address:

Jammu, Jammu and Kashmir

Before the company Maruti Suzuki
Dr. Jaspal Singh Vs Maruti Suzuki

Subject: Complain Against the Maruti Suzuki for the misconduct.


Sir,

I Dr. Jaspal Singh S/O Banta Singh R/O Warden Nehru (Boys) Hostel, University of Jammu, Jammu that I wanted to convey your good self that I am owner of the Vehicle, Maruti Suzuki, Swift Dezire wearing Number PB 30 H 0132…..since 2011.

1. That I am the resident of Narang Colony, Muktsar, Punjab, presently employed at the University of Jammu, J&K.

2. That on 19th July 2014, I was on the way to Jammu from Muktsar along with my family, unfortunately a dog hit the vehicle on the way around 11.45 pm. And I found that some of the parts of my vehicle were damaged and at the same time I informed the company about my problem and asked for help with the complain number 806568. But there was no moral reply for a longer period. At I received about four call but they were no in my favour.

3. But with the delay in service from the side of the company I was helpless and unaware to do anything then I decided to move further for the service station towards Jammu without knowing the complexities of the engine and any other part of the vehicle.

4. And again I got a call from the number [protected] at 2.42 am by someone who was asking me about the location of mine and told me about of next service station with out telling me that if I will continue the driving the engine of my vehicle may be damaged.

5. Again that the service station of the company demanded more money near about Rs. 60, 000 required for the service of the engine which is not actually my fault and from this incident I am suffering mentally as well as physically since the said date.

5. It shows that the response of the company was totally ill and out of the way.


6. I would like to inform my situation that my vehicle is in the service station right from the above mentioned date and now i want compensation .

through applicant
Dr Jaspal Singh