Complaint about customer harassment and misbehaviour by Seemanchal Motors Pvt. Ltd. (Authorised Maruti Dealers) NH-31 Near marketing yard, Gulabhbagh Purnea, Bihar 854326
Dear Sir,
It is informed that I have got Maruti Swift LXI Vehicle, No. ML05J7137. Due to certain problems I took it to nearest Maruti Dealer show room for repair during first week of October 2014. After giving the estimate I had to pay 50% in advance for the repairs. I am not sure if anywhere else in India Maruti workshop would charge for a advance payment for repair.
Recently I got SMS that vehicle is repaired and ready. I went there for taking out the vehicle, but unfortunately the work Manager Mr. Saurav was absent, and they informed me that today will not be delivered so please come another day.
When I contacted Mr. Saurav over phone, he started shouting and misbehaving me. It is therefore requested to take action against Mr. Saurav, Work manager Seemanchal Motors. Pvt. Ltd. Purnia (Bihar) so that such type of incidents may not happen again in future.
Regards,
L. N. Mishra
Owner of Vehicle ML05J7137
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