Maruti Suzuki — defective car and non cooperative service station

Address:

New Delhi, Delhi

This is to notify you that I am very pissed off with your car performance and service I purchased a Maruti Wagon R CNG model (DL 3C CD 1047) in the month October 2014 from T R SAWHNEY(Amar colony). its just been 8 months up till now n i m facing many problems first of all your car ac is not operational even when used with maximum setting on petrol but the most alarming issue is that in such a short time my front left side axle broke down as well as the whole of the engine chassis has fallen from the same side on 24th may 2015 wen we took it to the service/dealership shop where this car has been bought from the are complaining us for having broken our own car according to them it is we who unbolted the chassis and we may have done a accident where the axle got broken the truth being told there hasn't been any accident of this car since its been brought and of course we haven't done any such task as stated by the service station head these people are changing their own statements again and again making it prominent dat they are themselves not sure and just blaming us also a point to be noted is that this is the very same station where i get the servicing done and i just got dis car serviced on 4th may where they also did the wheel alignment and maintenance this has been a very painful experience i have had 13 diff cars in the past and never have i had to face such a problem because of this i am not able to go to my office please look into it and tell me what can i do n wat are you ppl ready to do for me cause wid this kind of a behavior on your part i m likely to go to the consumer court for this issue