I had bought a new maruti eeco commercial (reg no DL ILV 5420) from Competent Automobiles, Shivaji Marg, Delhi on 09.02.2015. Since day 1, we have been facing intense problem with the CNG kit. The vehicle is unable to run on the CNG for more than 10min and has to be driven on petrol instead. Upon taking the vehicle back to Competent on Mar 11, we were informed there is some manufacturing glitch in the vehicle and since they don't have a qualified technician to handle the same, we should take the vehicle to Maruti owned workshop at Naraina. We took the vehicle there on Mar 12 and eversince the vehicle is at the workshop. Overthere we were told the wiring assembly needs to be replaced and they have already ordered for the same. Everyday I am following up with the workshop but without any success as to when will the problem be resolved.
PROBLEM : Competent being one of the oldest and the biggest distributor of Maruti does'nt have the required technician to check and inspect the vehicle. Further is their job restricted just to sales, with all our issues falling on deaf ears. Further, it is a new commercial vehicle in which we are facing the problem and has been more than a week since we have taken the vehicle to the workshop. It is taking a great toll on my business, wherein all my supplies are being hampered and we have to inccur extra expenses for running our logistics. I request you to please take up the matter with the highest possible authority and get my vehicle exchanged for a new one. I wont take the delivery of this vehicle whose fuel system is faulty since day 1 Was this information helpful? |
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