[Resolved] Maruti Suzuki — Electronic Conroller Module issue | |||
Hi, Last month i have given my maruti ritz vdi car for service at CARS india ltd, kottvakkam, Chennai center.I reported the problem of rattle while gear shifting.I paid nearly Rs.9, 500 for the service.It seems the rattling issue was solved at the time of delivery.Again the same Problem is resurfaced within a month.That also during my immediate long travel.I approached the service centre and gave my car for checking the issue.They kept the car whole day and said there is an issue with ECM and need to be replaced with new one.The cost of ECM is RS.20000/- in the market.But they have arranged me an alternative vehicle for my travel.I purchased the car on march-2011 and the extended warranty period was over on last feb-2014. Sofar i have driven only up to 21000 km.I am really surprised to see with in 3 years and 6 months huge amount of spare part is required to be replaced.Also there is no facility in the so called service center to diagnose the issue or else it should have been addressed in my previous service which has given last month.Now i need to pay Rs.20000 plus service charge. With this issue, my confident on maruti suzuki CAR and its accessories has drastically comes down.Really disappointed with my Maruti Ritz. I am really looking for some concessions on purchasing the ECM.Can any of the Maruti suzuki authorized person help me?. Name : Manikandan.k.Mobile : [protected].Mail :[protected]@gmail.com Was this information helpful? | |||
Aug 14, 2020 Complaint marked as Resolved | |||
 1 Comment | |||
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1, Nelson Mandela Road, Vasant Kunj, New Delhi, Delhi, India - 110070
Last month i have given my maruti ritz vdi car for service at CARS india ltd, kottvakkam, Chennai center.I reported the problem of rattle while gear shifting.I paid nearly Rs.9, 500 for the service.It seems the rattling issue was solved at the time of delivery.Again the same Problem is resurfaced within a month.That also during my immediate long travel.I approached the service centre and gave my car for checking the issue.They kept the car whole day and said there is an issue with ECM and need to be replaced with new one.The cost of ECM is RS.20000/- in the market.But they have arranged me an alternative vehicle for my travel.I purchased the car on march-2011 and the extended warranty period was over on last feb-2014. Sofar i have driven only up to 21000 km.I am really surprised to see with in 3 years and 6 months huge amount of spare part is required to be replaced.Also there is no facility in the so called service center to diagnose the issue or else it should have been addressed in my previous service which has given last month.Now i need to pay Rs.20000 plus service charge.
With this issue, my confident on maruti suzuki CAR and its accessories has drastically comes down.Really disappointed with my Maruti Ritz.
I am really looking for some concessions on purchasing the ECM.Can any of the Maruti suzuki authorized person help me?.
Name : Manikandan.k.Mobile : [protected].