Maruti Suzuki — Faulty Car delivered with Engine Issue

Address:Balaghat, Madhya Pradesh

Hi Team i have purchased a new Swift VDI car from Balaghat Kunal Motors from the time of purchase an additional sound is coming from the car Engine . I checked with the Kunal Motor service center as well as Showroom Balaghat they informed me it is the normal Sound coming from new Car . After few days i went to Jabalpur and checked my vehicle in Shubh Moters Jabalpur workshop and they told me it is some engine sound and they have to look at the sound by opening the car engine parts probably so i refused to do that as it was new car, i told them i will check with my Dealer because opening engine for new car is not good . I came back to balaghat and explain the whole story to Mr Shailendra Chaure workshop and showroom head Balaghat and he told me that head engineer is coming from Chinndwara Kunal motors and he will check your Car . So I waited for him and day after tomorrow on 08 july Sohail came from Kunal Motors Chindwara and checked my car manually and he gave me an update that engine sound issue is related to fuel ejection and may the diesel fueled in car is not good as per the standard . He told me after his checkup that finish the current car fuel and refuel the car with correct Diesel and drive the Car after that Engine noise will be gone after 50-100 km drive . I did the same drive the care 100 KM as suggested but the issue is still the same so i reported the Engine issue status to Kunal motors balaghat and he suggested me to check the vehicle in Kunal Motors Chinndwara Today i went to KUNAL Motors chinndwara and reported the issue to GM Kunal motors and he assured me the problem will be get it done but today the Kunal Motors Technical mechanic check the car and told me that is issue in GEAR box setting and they open the GEAR BOX of car replace the Clutch plate and pressure plate but after that issue was still there now they are telling me that issue is not related to gear box they have to check Oil chamber and they are opening it for the same i am not expecting such untechnical behavior from Maruti Suzuki Company Without doing any thing they are just doing HIT and Trail and opening my Car engine part I have recorded every technical move as a proof as well conversation between them now they are telling me to drop your car at KUNAL MOTORS service center they will check and rectify the issue and return us back when it is done i am afraid just for HIT and Trail approach may be they will open the care engine i have paid the Money for the New car not for the faulty one delivered to me i expect my complaint will be taken with care otherwise i will be filling a consumer complaint against the Faulty car
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