Maruti Suzuki India — Asking for premium and abusing

Address:	Kolkata, West Bengal, 700014
Website:	www.premiercarworld.com

Respected sir,
It was a very bad experience in nexa park street and very disappointment from mr. Amit.
I have visit to nexa park street on 3rd of september 2016
I have meet to mr. Amit regarding baleno alpha petrol but the person has very bad attitude and did not show interest to talk to me he was mostly talking with over the phone and i told him that i need test drive of petrol and even he provide me the test drive in your parking area after driving the car i was not satisfied due to noises but after asking to amit he replied me “it was a baleno diesel 1.3 alpha”
I was shocked at that time and even told him that i need a test drive of petrol but amit told me “all that interior is same but only different is the engine” then what was the reason that interior part i can also see it in showroom also, but still its ok i have wasted my time by taking test drive.
After coming to showroom amit force me to go for the scross 1.3 by looks it was not good and still amit try is level best to make me fool, and still in this time i did get any water or tea.
Then amit told me that on 4th you will get the test drive of petrol at my residence in morning 10am, i have leave the place. But i did get not get any test drive on 4th by calling him at 11:30am to confirm regarding test drive he replied me that your test drive has been postpond due to car service so it will be in nexa sunday. But next sunday also i did not get any test drive and on monday i have went to talk with amit but he was not there then i have meet a lady she told me that amit is not in the showroom i will let him know about you even she take my number also (I did not get a call) on saturday i call mr amit he show me his attitude over the phone also told me that he is a very busy person can’t talk with me right now.
By that time whenever i call him he replied me that he is in a meeting but finally on 28th he call me and told me that he has one baleno diesel zeta model in showroom as his one customer is not interested to take the car right now so i can give you that car but for that you have to give 20, 000rs as a premium so i’ll break the q-line and put you there and 1, 000rs for the fancy number so i can deliver the car on 3rd october 2016 and force me to pay today only.
Has i’m was travelling to other city i was not able to pay that time but still i told one of my friend to pay my booking amount but amit told my friend he need 20, 000rs as premium and down payment today only which i refuse that time.
But after reaching to kolkata i call him regarding car he abuse me and told me if you need car you should have the money for that and go and buy tata nano.
I was very disappoint from nexa park street specially from amit.
Please take this as my complain regarding abusing and asking money for premium for baleno zeta
Or i’ll take this to court after reaching kolkata.
Note: i’m travelling out of india if you want to talk please mailed me