Maruti Suzuki India — Continuation - pathetic level of service experience

Address:110075

In continuation to my mail on 19th Sept' 16, its very unfortunate and sad to see that none of the officials at Maruti don't even have courtesy to revert back with any updates on complain. At least someone from Magic auto made an effort to call though that call was not at all with an objective to resolve the complain and was just an inquiry call post which i am still awaiting to hear from some one

Just want to put to your notice that during the time of submission of my car i was assured that there would be minimum time duration for car repair. I wasn't aware that for Maruti the minimum duration is 3 months and still in counting...

I am sure for one customer Maruti or its dealer is not even bothered and Customer Satisfaction is far fetched word for you guys. But the only reason that i am making and have to make efforts because i am the one on the receiving end and i am the only one facing all the problem hence have to make an effort.
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Maruti Suzuki India customer support has been notified about the posted complaint.
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My vehicle No. is MP07 CC 6458. My alto's insurance document still not given by Prem motor Gwalior staff after commitment. Prem motor's insurance vertical staff promise to me on 25 Aug that your policy document Reach at your home with in 3-4 days but still no response. I'm very upset from Prem motor's services.

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