| Address: | New Delhi, Delhi, 110045 |
Hi,
My name is nitin tripathi from new delhi & i bought swift dezire(Lxi) from magic autoshowroom on palam dabri road in new delhi on 1/16/2016.
Vehicle no- dl1z - 7351
It is passed as commercial vehicle & is all india permit.
It has a retro cng fitment, which was done by the magic auto showroom itself.
On 4/28/2016 i recieved a call from my driver stating that the engine has been ceased.
I told my driver to tow the vehicle to magic autowork shop at mayapuri new delhi.
When i reached there it was found that the block & head of the engine was cracked, there was no sign of any damage to the chamber & it appears that damage was done by engine burst.
The inspectors clicked the photographs for the same & told me that a report will be sent to maruti for further investigation. The inspectors who inspected my vehicle were mr.Tushar, mr naveen & mr. Kuljeet.
The vehicle has been run approximately 21000 km so far.
Upon confronting tushar told me that the claim will not be settled as cng has been fitted to it & it nullifies the warranty even though it is fitted by the showroom itself.
I talked to the showroom people they told me the same thing but at time of buying they told me if i get the cng fitted from showroom the warranty will be there.
Request you to please fasten the process & revert as i am bearing immense monetary loss.
Also please specify the root cause for the damage. Was this information helpful? | 
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