Comments
Hi,
My name is Nitin Tripathi from New Delhi & I bought Swift Dezire(LXI) from Magic Autoshowroom on Palam Dabri Road in New Delhi on 1/16/2016.
Vehicle no- DL1Z - 7351
It is passed as commercial vehicle & is all India permit.
It has a retro cng fitment, which was done by the magic auto showroom itself.
On 4/28/2016 I recieved a call from my driver stating that the engine has been ceased.
I told my driver to tow the vehicle to Magic autowork shop at Mayapuri New Delhi.
When I reached there It was found that the block & head of the engine was cracked, there was no sign of any damage to the chamber & it appears that damage was done by engine burst.
The inspectors clicked the photographs for the same & told me that a report will be sent to Maruti for further investigation. The inspectors who inspected my vehicle were Mr.Tushar, Mr Naveen & Mr. Kuljeet.
The Vehicle has been run approximately 21000 km so far.
Upon confronting Tushar told me that the claim will not be settled as cng has been fitted to it & it nullifies the warranty even though it is fitted by the showroom itself.
I talked to the showroom people they told me the same thing but at time of buying they told me if I get the cng fitted from showroom the warranty will be there.
Request you to please fasten the process & revert as I am bearing immense monetary loss.
Also please specify the root cause for the damage.
My name is Nitin Tripathi from New Delhi & I bought Swift Dezire(LXI) from Magic Autoshowroom on Palam Dabri Road in New Delhi on 1/16/2016.
Vehicle no- DL1Z - 7351
It is passed as commercial vehicle & is all India permit.
It has a retro cng fitment, which was done by the magic auto showroom itself.
On 4/28/2016 I recieved a call from my driver stating that the engine has been ceased.
I told my driver to tow the vehicle to Magic autowork shop at Mayapuri New Delhi.
When I reached there It was found that the block & head of the engine was cracked, there was no sign of any damage to the chamber & it appears that damage was done by engine burst.
The inspectors clicked the photographs for the same & told me that a report will be sent to Maruti for further investigation. The inspectors who inspected my vehicle were Mr.Tushar, Mr Naveen & Mr. Kuljeet.
The Vehicle has been run approximately 21000 km so far.
Upon confronting Tushar told me that the claim will not be settled as cng has been fitted to it & it nullifies the warranty even though it is fitted by the showroom itself.
I talked to the showroom people they told me the same thing but at time of buying they told me if I get the cng fitted from showroom the warranty will be there.
Request you to please fasten the process & revert as I am bearing immense monetary loss.
Also please specify the root cause for the damage.
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+91 11 4678 1000 [New Delhi]
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1, Nelson Mandela Road, Vasant Kunj, New Delhi, Delhi, India - 110070
Could you please give me reasons for such poor mileage
Thank you
Dr mohan raj