Maruti Suzuki India — Product & policy of nexa.

Address:411038
Website:www.nexaexperience.com/s-cross.html

Dear sir/madam,

I am a (Proud ?)owner of maruti suzuki s cross 1.3 zeta, this car i had booked even before the company had declared the price i.E. On 5th august 2015,
Booking no.: [protected] & the delivery was taken on 6th september.
Having an understanding that the car would be reasonably priced, where i was disappointed, inspite i preferred to buy the s cross. The sole reason was that, i am a loyal customer of maruti suzuki, i had an omni & later swift dzire.
Now after 7 months i am feeling more offended when i see that the price of the car instead of increasing it has been reduced. Anyone (Friends) who see my car say, the car is good but you have paid more, just because you are an early bird buyer, this hurts.
One more complaint, when we had gone to book the car, my daughter was very much impressed with the touch screen infotainment system. But in this there is a feature of smartphone linking, where it was informed that the smartphone linking has not been started but will be functional shortly. My daughter who had fell for this feature is now pestering me to make it functional. I checked with the dealer but he mentioned that only particular smartphone gets linked with it, to buy this again i have to purchase that particular phone and shell out money.
Request to look into both these issues and help me in becoming a delighted customer.

Thanks & regards,

Sanjay katti
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