| Address: | 395002 | | Website: | www.nexaexperience.com |
I have been using BALENO Alpha and I was the first proud customers of yours to book this car in Surat and I am a good rider as well and rode almost 25000KM within 7 months. I have also undergone regular service as per the guidelines mentioned in your service booklet and as suggested by the dealer authorities.
In March, there was a very bad incident when I was travelling with my family out of family and the clutch got failed and the car stopped moving, never the less I got it repaired by paying 10000 Indian rupees locally saying that the clutch got worn out.
The similar incident happen a month back when I was travelling with my wife and suddenly the brake stopped working and we were deadly saved from a massive accident at NH8 near Bharuch. I somehow controlled my car using hand brake. I got it repaired from maruti service dealer at Bharuch and they informed me that there is a service circular issued for the same but on the cost of what? Our lives? It could have caused our death. I thought to take this up in national media as well but somehow thought of informing you before taking any big steps.
Now I have a fear of driving your BALENO car and do not have confidence over your brand anymore. Was this information helpful? | 
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