Maruti Suzuki — K10 purchased recently

Address:190011
Website:consumercomplaintsmarutisuzuki

I just purchased a k10 maruti Suzuki vxi from jamkash vehicleads in Oct.2015 and had sought the delivery of the car fixed with all accessories along with keyless remote. However I found the keyless function of the car not working to the convenience as while coming to stop of the car the doors don't open unless the key is removed from the ignition slot. On complaining to the agency in this regard I am told the feature is inbuilt and cannot be fixed by the agency. I would seek to know if the flaw is a manufacturing defect or is caused due to agency negligence. Plz look into it.
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