Maruti Suzuki Ltd. — Inferior quality tools (spanner) given alongwith Vehicle .

Dear Sirs, Without any Prejudice I, B.P. Mehta, constraint to write this regarding the poor quality tools u provide with the vehicle. I am having Wagon R of Oct. 2008 model and being office goer I do not use it extensively and till date it has run only 74, 000 Kms. Now, the Spanner provided to me with the vehicle is of " KALPANA" make, the name seldom heard. So far I remember, I have used this spanner for 6-7 times only to change the flat tyre and during this little use it started slipping and once sprained my shoulder. While Maruti Suziki boasts of quality then why it has compromised with tools? Please ensure QC in all aspects including spares and tools also. The Department / persons responsible for procurement of spares should be inquired about this lapse. With Regrds