[Resolved] Maruti Suzuki — MH-04 FF1160 Zen Estilo Fifth Gear shifting hard and sleaping | |||
My complaint letter dated 29.03.2013 for the same problem which is already in your records for perusal. I once again mark you the question how this type of Big problem is not noticed by the Mechanic Team/officials of the Paramount Wheels Pvt Ltd, it is crystal clear that mistake done by paramount employees in the month of March, 2013 is always hidden by the Staff However the Problem is constant since March, 2013. Paramount Wheels Pvt Ltd Mira Road (E) is hiding their mistakes and blaming on the beloved customers. Was this information helpful? | |||
Aug 14, 2020 Complaint marked as Resolved | |||
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+91 11 4678 1000 [New Delhi]
+91 22 2659 0478 [Mumbai]
+91 48 4408 8400 [Cochin]
1, Nelson Mandela Road, Vasant Kunj, New Delhi, Delhi, India - 110070
We highly appreciate your prompt reply and support with regards to the problems arises due to negligence of the PARAMOUNT WHEELS PRIVATE LIMITED.
Sir, the current Gear Shifting Problem was not arises immediately, it is not resolved by the PARAMOUNT since 2013. In the year 2013 same problem was appeared in the vehicle and i had given the vehicle to PARAMOUNT, one of the gear part was broken by the staff of the Paramount at the time of the servicing under warranty, Instead of Replacing the part they have binded the wire in the place of the broken part. also they have hided the matter and the matter was supported by all the officials of Paramount.
Sir, you may also confirm the said matter with Mr Sanjeev (Contact No. [protected]), Manager of Excell Autovista Pvt Ltd, Kalina, Santacruz (East).who has first reported to me, immediately after work done in the year 2013 that who has done this type of work (Paramount) and also the same with Mr Amit Dubey, Maruti Engineer.
You have also informed us that the Gear shifting problem was reported by me on 16.07.2014 sir I had taken the vehicle delivery on 15.07.2014 and the said vehicle is lying with PARAMOUNT since 30.06.2014, and the Paramount had delivered me a vehicle with ok status, sir who will confirm that Vehicle is ok me or paramount ??????, I am the innocent Owner of the Vehicle not an Vehicle Engineer.
Sir, we always relayed on the Company's Authorised Dealer and Service Center and their Staff but in my case PARAMOUNT and STAFF has always mis-guided me till now since March, 2013 about the Gear Shifting Problem. you or any Maruti Authorised Person can also inspect the Vehicle lying at PARAMOUNT WHEELS Pvt Ltd, Mira Road and see the situation of the Vehicle and give a fair-decision.
If you feels i am wrong fighting with Esteemed MSIL / PARAMOUNT, guide us i will take the decision as per your guidance.
With regards
Ramjeet B Yadav
[protected] [protected]@yahoo.in