[Resolved] Maruti Suzuki — Non Delivery of new Car

muensh

from Delhi, Delhi

Address:

Ghaziabad, Uttar Pradesh

I Mukesh Kumar had booked a car Wagon Car VXI Grey Color on 12 Oct 2014 with an amount of Rs. 5000.00 in Motor Craft Sales Private Limited, Sahibabad Site-4, Ghaziabad. I was told that u will get the car on 21 Oct 2014 definitely. Accordingly, i made the part of Rs. 1.98 lac through cash/Cheque. Remaing of Rs. 2.25 lac was to be paid through SBI on loan. Bank sanctioned the loan on 19 Oct 2014. Then, i asked for delivery. they said that car of your model is not available. hence, they will not be able to deliver the car on 21 Oct 2014. you will get the car after diwali.
But, since, i borrowed the loan amount on heavy rate of interest. Now, i am very dis appointed as i paid the whole amount so that i could recieve the car before diwali. But, they are denying to deliver the car before diwali.
It is therefore requested that action against dealer may be taken why they had made promise when the car was not available with them.

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Aug 14, 2020

Complaint marked as Resolved

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Comments

nishant6151

from Kolkata, West Bengal

I booked a maruti suzuki celerio ZXI model on 28/9/14 and was promised a delivery 4-5 weeks from the booking date mentioned in the docket provided by them.Now it has been quite long and on enquiring, they have not been able to still confirm about the delivery date.

I have given a down payment of 60, 000 and taken a bank loan of 3.5lakhs which according to the bank officials have been disbursed by the bank against the dealer.

It has been breach of commitment promised by the dealership and their response to my queries have been very irresponsible and misleading.Please suggest and advise the necessary course of action to compensate me for the pain and dissatisfaction i am going through.
My details :
name: nishant kumar akhouri.
contact no :[protected]

the dealer details are given below:

SANEI motors
356, Canal Street, Lake Town, Sree Bhumi, Near VIP Road And Lake Town Crossing, Kolkata - 700048

nishant6151

from Kolkata, West Bengal

I booked a maruti suzuki celerio ZXI model on 28/9/14 and was promised a delivery 4-5 weeks from the
booking date mentioned in the docket provided by them.Now it has been quite long and on enquiring, they have not been able to still confirm about the delivery date.I have given a down payment of 60, 000 and taken a bank loan of 3.5lakhs which according to the bank officials have been disbursed by the bank against the dealer.It has been
breach of commitment promised by the dealership and their response to my queries have been very irresponsible and misleading.Please suggest and advise the necessary course of action to compensate me for the pain and dissatisfaction i am going through.
My details name: nishant kumar akhouri.contact no :[protected] email: [protected]@gmail.com
the dealer details are given below:
SANEI motors 356, Canal Street, Lake Town, Sree Bhumi, Near VIP Road And Lake Town Crossing, Kolkata - 700048