Maruti Suzuki — Not getting things promised during car purchase from One Auto Kalikapur

Address:Kolkata, West Bengal

During my car purchase on 31st Dec the day I booked the car Celerio Vxi at One Auto Kalikapur, they promised to give me additionally cover for the car, rubber foot mat and sun viser. During car delivery to me on 9th Jan they gave me only the cover and said that they will provide the sun viser and rubber foot mat later after 15 days. But when I called up after 17 days they replied that Maruti does not provide rubber mat and they will not provide me with rubber foot mat as promised instead I need to carry on with cloth mat as given earlier. "Sun viser has also not arrived yet"...was their reply. When I asked Nirmal the person who handled the sale from One Auto, to give me something in exchange as he is not providing me with rubber mat he simply said "He will not". This is shear cheating from ONE Auto. Contact number of the One Auto employee who handled my car purchase is [protected].
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