Maruti Suzuki — Regarding not satisfied with after sales services.‏

Address:

Vadodara, Gujarat

Dear sirmadem I am kashyap Limbachiya I am from vadodara city Gujarat I bought Maruti suzuki eeco 5str petrol cng model car on 29062014 from amar car gorva ( 1)Salesman name is VRAJESH SONI At the time of buying he was keep saying that you can call me anytime for any assistance But after we bought car he never pick up my call He did mistake in filling RC BOOK form And because of that my rc book address wrongly written I told him personally so many times but he didnt do anything for it On the contrary he asked me money to do so And then he never pick my phone He is completely useless guy (2) My wife is pregnant On 15th august 2015 I have to take her to the doctor in the morning and it was raining heavily We got ready to go to doctor and when I start the car its not started I tried so many times but its not started And then finaly I have to take her in auto When I came back from hospital I tried to call amar car they didnt respond because of public holiday I called VRAJESH SONI from different mobile number he picked up and when I told him about this problem he said call tomorrow at office they will do for you But he cant do anything and if you want to get it done then find local garage michenic (3) On 16th august 2015 I called at showroom office at 930 am nobody answered They pick my phone at 1000I talked to KAJAL SHAH She told me that if there is problem from your side then you will be chared 415 rs and if not then its free I told them to come and repair then she said michenic went to other call so he will come abt 1130 am I gave them my mobile number so that they can call me before they come as I have to go to hospital I came back at 1200 oclock and waited for long but nobody called me I called to showroom office I asked about why michenic didnt come so KAJAL SHAH replied rudely and said michenic came but you were not at home and michenic called you but you didnt pick up call But the fact is he went back without calling me I am requesting you to help me about this matter please Thanks and Regards Kashyap Limbachiya